Customer relationship management (CRM) software helps automate and manage the customer lifecycle for sales and marketing departments.
CRM software consolidates customer information into a single repository so users can better organize and manage relationships, automates common processes, and provides tools to monitor performance and productivity.
CRM software offers three major benefits for your business:
Take customer relationship management on a remote device using mobile CRM programs and apps. Staff can view data and receive valuable alerts about campaigns on a mobile device.